A Human Touch
WE’RE HERE FOR ALL TRADERS
24/5 customer support
The trading world often seems cold and complicated, but it doesn’t have to be that way. We’re here to make trading more accessible and more human with our team of customer support professionals. Whether you need help using our platform or have a question about trading in general, we’re on hand 24 hours a day, Sunday 10pm - Friday 10pm (GMT) by phone, email or chat bot.
A fairer trading experience
Trading can be enjoyed by everyone regardless of age, experience or background so we want to make it fair and accessible for anybody that’s interested.
We’re proud to have one of the best customer support teams in the industry to help you every step of the way, no matter where you are in your trading journey.
That’s why we offer the following:
Dedicated customer service team
Their sole purpose is to serve you! There’s no such thing as a silly question, especially when it comes to trading. Our customer service team is here to clear up any queries or concerns you have.
"We were particularly impressed by the measures in place to support customers such as the one-to-one walk through of the demo account and extensive video demonstrations."
Challenge the markets - and challenge us!
We are committed to providing an open and transparent platform where community, discussion and open dialogue are the top priorities. This means that as well as encouraging you to challenge the markets, we also love to see you challenging us!
Get in touch with all your questions and insights so we can learn and grow as a collective, and transform the trading experience for the better.