Frequently Asked Questions
Frequently Asked Questions
The minimum stake size is 0.1 on shares, and 0.5 on all other markets on the Trade Nation platform.
Checking this box will allow a new “sell” trade NOT to close an open “buy” trade and vice-versa. Without this box checked, the default is for trades in opposite directions to close off against each other.
For more information on Hedge trades and how to apply them to your Trades and Orders, have a look at our Platform video here.
Some companies may pay out dividends to shareholders as scheduled events throughout the year.
If you have an open position in a share, or an index of which that company is a component, you will see a dividend adjustment posted on your account.
Traders cannot profit or make a loss from these adjustments. The adjustment will reflect the natural change in price of the underlying product. There is no net effect on your account.
Futures are contracts that expire at a specified time in the future.
You will be notified by email of any upcoming expiry and will need to contact our Customer Success team if you wish to roll your trade into the next available futures contract.
This happens when you have more than one position in the same market. In this situation, we aggregate all these positions together – that’s to say we calculate an average price for the combined positions. This helps you to see at an instant your running profit or loss.
You can see all of your individual trades by clicking on the ‘+’ symbol on the left of the market name. Then you will be able to close or amend each individual trade.
This means that the price you have requested on your Trade ticket is no longer available. This could be a result of a poor connection, or if the market is particularly volatile. If you see this message and wish to continue to trade, please close the dialog box and try again.
Your order will be executed at your requested price OR (and here’s the most important bit) if your price is not available, it will execute at the next available price.
This may be different from the price you requested, especially when markets open again after a closed session, or over volatile market events.
This is called slippage and can operate both positively and negatively. It is perfectly possible that your trade may be opened at a price better than you requested.
Please have a look at this in-depth article on market slippage for more information.
Our Market Information Sheets provide you with key information about all the different products you can trade with us. This includes our spreads, margin requirements, trading hours and details about guaranteed stops. This information is available on the Trade Nation platform.
If you have any questions about or our markets, please get in touch. We’re always happy to help.
Market trading times and closing hours can change due to national and public holidays.
We will publish those changes here and you will also receive the information by email.
If you have any questions about these changes, please contact our Customer Success team here.